Shipping Policy

Last Updated: June 2026

Welcome to the official KuKirin Ride store, operated by ZonMoto Technology Co., Ltd. We are committed to delivering your electric mobility products quickly, securely, and transparently. Orders are fulfilled directly from our European logistics center to ensure fast and reliable delivery throughout the EU.

European Warehouse Address:
Al. Krakowska 87/A15, 05-552 Wólka Kosowska, Poland

1. Delivery Coverage

Service Area

We proudly deliver to all member states within the European Union, including but not limited to:

Germany
France
Italy
Spain
Poland
Netherlands
Belgium
Austria
Czech Republic
Sweden
Denmark
Finland
Portugal
Ireland
Other eligible EU destinations

2. Estimated Shipping Times

We strive to deliver every order as quickly and safely as possible.

Order Processing Time

1–2 business days

This period includes order verification, quality inspection, secure packaging, and shipment preparation.

Estimated Transit Times

Central Europe: 1–3 business days
Other EU Countries: 3–7 business days

Total Estimated Delivery Time

3–7 business days after order confirmation.

Please Note:
Orders placed on weekends or public holidays will be processed on the following business day.

3. Shipping Costs

Electric Scooters & E-Bikes

We provide FREE SHIPPING on all electric scooters and electric bikes delivered within our standard EU service regions.

Spare Parts & Accessories

Shipping fees for separate accessory orders, spare parts, chargers, and riding gear are automatically calculated during checkout according to destination and package weight.

4. Import Duties, Customs & VAT

No Import Duties

All products are dispatched directly from our warehouse in Poland. Customers located within the European Union are not required to pay additional customs duties or import taxes.

VAT Included

All prices displayed on our website include applicable VAT. The amount shown at checkout is the final amount payable, with no hidden charges.

5. Order Tracking

After your order has been shipped, you will receive an automatic confirmation email containing your tracking number.

We work with trusted logistics partners, including:

DPD
DHL
GLS
Other regional delivery providers

This allows you to monitor your shipment status and estimated delivery date in real time.

6. Company Information & Contact Details

For any questions regarding shipping, delivery schedules, or order status, please contact our customer support team:

Operating Entity:
ZonMoto Technology Co., Ltd.

Registered Address:
No.399 Wuxiang Avenue, Nanning, P.R. China

European Distribution Center:
Al. Krakowska 87/A15, 05-552 Wólka Kosowska, Poland

Customer Support Email:
info@kukirin-ride.eu